WE, AT MATTRIX SPORTS LIMITED, in recognition of our responsibilities to our stakeholders (including employees, clients and our local community), do hereby commit ourselves to the highest ethical and professional conduct and agree to:
1. Maintain ethical and professional relationships as a supplier of goods and services.
2. Provide safe & healthy working conditions to our workers.
3. Strictly employ no child labour for any of our production process.
4. As a supplier of sports goods, ensure that our business practices are ethical and do not compromise the company or its customers reputation.
5. Do our best to supply the specified goods and/or services in a timely manner to a defined level of quality and at a cost that is competitive in the marketplace.
6. Seek to provide, at all times, a high level of customer satisfaction without compromising the commercial viability of the company, thus fostering longterm mutually beneficial relationships with our customers.
7. Guarantee the products and services of the company and aim to deal quickly and efficiently with any defects identified by the customer in a timely manner.
8. Treat all employees with dignity, respect and fairness, taking into consideration their different cultural sensitivities.
9. Not discriminate against employees on the grounds of race, religion, age, nationality, sex or any other personal or social condition different from the conditions of merit and capacity.
10. Look to reconcile work at the company with the personal and family life of employees.
11. Seek to engage with the local community, whether by means of financial support or the provision of resource, in order to provide a positive contribution.